Terms of Service

Last Updated: December 6, 2025

These Terms of Service (these "Terms") describe the terms and conditions by which you may access and use the website(s), mobile applications, APIs and other services (collectively, the "Service") provided by Hyperaide Limited ("Hyperaide," "we," "our," or "us"). By accessing or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

1. Acceptance of Terms

By using the Service, you confirm that you have read, understand, and agree to be bound by these Terms and our Privacy Policy.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify users (e.g. by posting a prominent notice, emailing account holders, or other suitable method). Continued use of the Service after notice constitutes acceptance of the updated Terms.

2. Our Service & Your Use

2.1 What the Service Is

Hyperaide is an AI-powered personal assistant platform that allows you to:

Create and customize your own AI assistant
Connect various third-party tools and services
Automate workflows and tasks through natural language
Communicate via WhatsApp, Telegram, email, and other channels

The Service includes the website, mobile apps, APIs, documentation, and other related software or services.

2.2 Scope of Use / License

Subject to your compliance with these Terms, Hyperaide grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business or personal purposes.
You may not sublicense, resell, rent, or otherwise make the Service available to third parties, unless explicitly permitted by Hyperaide in writing.

2.3 Account Registration & Credentials

To use parts of the Service, you may need to create an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your information as needed
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately if you suspect any unauthorized use of your account

2.4 Acceptable Use / Prohibited Conduct

You agree not to:

Use the Service for unlawful activities, or in violation of applicable laws.
Post, upload, or transmit any content that is discriminatory, abusive, harassing, obscene, infringing third-party rights, or otherwise objectionable.
Use the Service in a way that could disrupt, degrade, or harm the Service, other users, or the infrastructure (e.g. spam, denial-of-service, unauthorized access or scraping of data, reverse engineering, tampering).
Impersonate others, or share sensitive credentials or personal data of third parties without consent.
Modify or remove any copyright, trademark, or other proprietary notices from content provided via the Service.
Transmit malware, spam, or malicious content.
Attempt to gain unauthorized access to our systems.

Hyperaide reserves the right to suspend or terminate accounts that violate these rules, at our discretion.

3. User-Generated Content & Intellectual Property

Your Content

If you upload, submit or transmit content via the Service (e.g. text, documents, media, data), you retain ownership of that content.
By submitting content, you grant Hyperaide a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, display and perform that content as necessary to provide the Service.
You represent and warrant that you have the rights to upload and use any content you submit, and that such content does not infringe third-party intellectual property or other rights.

Our Property

The Service and its original content, features, and functionality are owned by Hyperaide and are protected by copyright, trademark, and other intellectual property laws.
We reserve the right to remove or disable access to any content that violates these Terms or is otherwise objectionable.

4. Third-Party Integrations

The Service allows you to connect third-party applications. By using integrations, you:

Authorize us to access data from connected services on your behalf
Acknowledge that third-party services have their own terms and policies
Understand we are not responsible for third-party service availability or content

5. Payment, Fees & Subscriptions

If your use of the Service involves fees, subscriptions, or payments:

Subscription

You agree to pay all applicable fees in the amounts and according to the billing terms posted on the Service or in an order.
Provide valid payment information.
Authorize recurring billing for your subscription period.

Pricing Changes

We may change fees or add new fees at our discretion; we will provide at least 30 days' notice before applying them.
Continued use after a price change constitutes acceptance.

Refunds

All payments are non-refundable except as expressly provided by us or as required by law.

Non-Payment

If payment is overdue, we reserve the right to suspend or terminate access to the Service.

Free Tiers & Trials

If Hyperaide offers free tiers or trial periods, we may modify or terminate them at any time, at our discretion.

6. Termination & Suspension

You may stop using the Service at any time.
Hyperaide may suspend or terminate access — or suspend or delete accounts — at our discretion, without liability, for any reason (e.g. breach of Terms, suspicious activity, non-payment, or for convenience).
Upon termination, your rights to use the Service cease immediately; we may delete or anonymize your data, subject to our data-retention and Privacy Policy.

We may terminate or suspend your account immediately, without prior notice, for:

Breach of these Terms
Fraudulent, abusive, or illegal activity
Non-payment of fees

7. Disclaimers; Warranties; Limitation of Liability

Service "As-Is"

The Service is provided "as-is" and "as-available," without warranties of any kind, whether express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, uptime, error-free operation.

No Guarantee of Availability

Hyperaide does not guarantee uninterrupted or error-free service; we are not liable for any interruption, damage, data loss, or unauthorized access.

Limitation of Liability

To the extent permitted by applicable law, Hyperaide's liability is limited. Under no circumstances will Hyperaide be liable for indirect, incidental, special, punitive, or consequential damages (including loss of profits, revenue, data, or business) arising from or related to your use of — or inability to use — the Service.
Our total liability is limited to amounts you paid us in the past 12 months.

8. Indemnification

You agree to indemnify and hold harmless Hyperaide and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights

9. Modifications to the Service

Hyperaide may modify, suspend, or discontinue the Service (or any part thereof), including features, pricing, plans, or user eligibility, at our discretion, with or without notice.
We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10. Governing Law & Dispute Resolution

Governing Law

These Terms (and any separate agreements where referenced) are governed by the laws of England and Wales, without regard to conflict of law principles.

Arbitration

Any disputes arising out of or related to these Terms or the Service will be resolved through binding arbitration, except for claims that may be brought in small claims court.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will:

Update the "Last Updated" date
Notify you (e.g. via email or notice on the Service) for material changes

Continued use of the Service constitutes acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

If you have questions or concerns about these Terms, or wish to report violations, please contact us at:

Email: [email protected]
Website: hyperaide.com

14. Additional Terms

Depending on context, additional policies may apply:

Privacy Policy — how we collect, use and protect your data
Acceptable Use Policy (AUP) — detailed user behavior guidelines
Service-Level Agreement (SLA) — uptime, support, service credits (where applicable)
Data Processing Agreement — for customers in regulated jurisdictions
Refund / Cancellation Policy — for paid plans/subscriptions

By using Hyperaide, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.